
Your customer will save time and money with our over-the-counter benefit!
Did you know that many common products your customers use every day are covered by their Cigna Medicare Advantage plan? With our over-the-counter (OTC) benefit, items like pain relievers, vitamins, cold medicine, nicotine patches, compression socks and more are covered by the plan! Plus, shipping is always free.
Encourage your customers to visit CignaMedicareOTC.com or call 1-866-851-1579 Monday - Friday, 8 a.m. - 11 p.m. EST to order or to check items. A digital version of the catalog is located here and there’s also a printed catalog that customers can receive by calling Cigna Medicare Advantage customer service at 1-866-459-4272.
The quarterly allowance amount varies depending on plan and is accrued on the first day of each quarter. Unused balances roll over from quarter to quarter but not year over year. Call your customer and make sure they understand this benefit that comes with their Cigna Medicare Advantage plan and that they check and use their balance so they are not leaving money on the table!
Encourage your customers to visit CignaMedicareOTC.com or call 1-866-851-1579 Monday - Friday, 8 a.m. - 11 p.m. EST to order or to check items. A digital version of the catalog is located here and there’s also a printed catalog that customers can receive by calling Cigna Medicare Advantage customer service at 1-866-459-4272.
The quarterly allowance amount varies depending on plan and is accrued on the first day of each quarter. Unused balances roll over from quarter to quarter but not year over year. Call your customer and make sure they understand this benefit that comes with their Cigna Medicare Advantage plan and that they check and use their balance so they are not leaving money on the table!